◎系所教育目標：
1、具備理論與實務之專業管理人才。
2、建立寬廣與正確之服務人生態度。
3、追求全人教育以及重視專業訓練。 |
| ◎核心能力 | 關聯性 |
| 1.企業管理專業能力 | 4 關聯性稍強 |
| 2.獨立思考創新能力 | 3 關聯性中等 |
| 3.溝通領導合作能力 | 5 關聯性最強 |
| 4.國際觀與外語能力 | 3 關聯性中等 |
| 5.人文關懷服務能力 | 2 關聯性稍弱 |
◎本學科內容概述：
課程目標：
本課程目標在協助同學：
1.瞭解組織行為學的基本概念及其對組織效能的意涵；
2.將所學應用於解釋、預測及改變組織中人際互動與管理實務。
以使同學瞭解組織行為學的知識於生活及工作中的面貌，能更深刻體會多彩多姿的組織生活；課程內容：
本課程內容包括組織行為學的相關理論、實務及應用技術，分為個體、團體與組織三大層次。
1.個體層次：個體行為的基礎、態度及工作滿足感、情緒、性格及價值觀、知覺及個體決策、激勵
2.團體層次：團體行為的基礎、瞭解工作團隊、溝通、領導
3.組織層次：組織文化、組織變革與壓力管理 |
◎本學科教學內容大綱：
課程介紹及協作平台教學
※概論及個體行為的基礎
※態度及工作滿足感
※情緒、性格及價值觀
※知覺及個體決策
※激勵
※團體與團隊
※溝通
※領導
※組織文化
※組織變革與壓力管理
※企業實務講座 |
◎本學科學習目標：
This course provides a comprehensive analysis of individual and group behavior in organizations. Its purpose is to provide an understanding of how organizations can be managed more effectively and at the same time enhance the quality of employees' work life. Topics include motivation, rewarding behavior, stress, individual and group behavior, conflict, power and politics, leadership, job design, organizational structure, decision making, communication and organizational change and development.
This course aims to improve students' understanding of human behavior in organization and the ability to lead people to achieve more effectively toward increased organizational performance. After completing this course, students should be able to:
• Understand individual behavior in organizations, including diversity, attitudes, job satisfaction, emotions, moods, personality, values, perception, decision making, and motivational theories.
• Understand group behavior in organizations, including communication, leadership, power and politics, conflict, and negotiations.
• Understand the organizational system, including organizational structures, culture, human resources, and change. |
| ◎教學進度： |
| 週次 | 主題 | 教學內容 | 教學方法 |
01
| Introduction to OB | ourse introduction, overview of trends regarding the workplace | 講授、討論。 |
02
| Diversity in Organization | Demographic Characteristics, Levels of Diversity, Discrimination, Biographical Characteristics, Other Differentiating Characteristics, Ability, Diversity Management Strategies | 講授、討論。 |
03
| Attitudes and Job Satisfaction | Attitudes and Behavior, Job Attitudes, Job Satisfaction and its Outcomes, Job Dissatisfaction | 講授、討論。 |
04
| Emotions and Moods | Basic Emotions, Sources of Emotions & Moods, Emotional Labor, Affective Events Theory, Emotional Intelligence, Emotional Regulation | 講授、討論。 |
05
| Personality and Values | Personality Frameworks, Personality and Situations, Values, Personality and Values Consequences at Work, Cultural Values | 講授、討論。 |
06
| Perception and Individual Decision Making | Perception and Judgments, Individual and Organizational Decision Making, Influences on Decision Making, Creativity and Creative Decision Making | 講授、討論。 |
07
| Motivation Concepts | Early Theories of Motivation, Contemporary Theories of Motivation, Job Engagement, An integrating Contemporary Theories of Motivation | 講授、討論。 |
08
| Motivation Applications
Influence II: Networks | Job Characteristics Model, Job Redesign, Employee Involvement & Participation, Rewards and Benefits, Intrinsic and Extrinsic Rewards | 講授、討論。 |
09
| Midterm Exam | Midterm Exam | Exam。 |
10
| Group Behavior and Teamwork | Roles, Norms, Status and Property, Size and Dynamic, Cohesiveness and Diversity, Group Decision Making, Type of Teams, Turning Individuals into team players | 講授、討論。 |
11
| Communication | Basics of Communication, Modes, Communication Channel, Barriers to Effective Communication, | 講授、討論。 |
12
| Leadership | Trait Theories, Behavioral Theories, Contingency Theories, Contemporary Theories of Leadership, Responsible & Positive Leadership | 講授、討論。 |
13
| Power & Politics | Basics of Power, Power Tactics, Causes and Consequences of Political Behavior | 講授、討論。 |
14
| Conflict and Negotiation | Conflict and the Negotiation Process | 講授、討論。 |
15
| Organization Structure | Organizational Frameworks & Structures, Organizational designs and Employee Behavior | 講授、討論。 |
16
| Organizational Culture | Influences of Organizational Culture, Culture and Employee Behaviors | 講授、討論。 |
17
| Final Presentation of Comprehensive Cases of Selection I | Comprehensive Cases 01 through 05 | 口頭報告。 |
18
| Final Presentation of Comprehensive Cases of Selection II | Comprehensive Cases 01 through 05 | 口頭報告。 |
◎課程要求：
Students are expected to come to class and submit assignment according to the dates designated by the instructor. And students' course participation will be both online and in the physical classroom. The instructor will also set up a Facebook group for posting course materials and interaction. Pleas refer to the following site:
https://www.facebook.com/groups/476363564158824
Please make sure that you have a Facebook account to join the Facebook group of this course. |
◎成績考核
Attendance and Participation 40%, Oral presentation 35%, and Class Exercises and Assignments 25% 100%
補充說明：Attendance and Participation 40%
Oral presentation 35%
Class Exercises and Assignments 25% |
◎參考書目與學習資源
Robbins, S. P., & Judge, T. (2024). Organizational behavior (19th ed.). Upper Saddle River, N.J: Pearson/Prentice Hall.
Selected journal manuscripts from major OB academic journals. |
| ◎教材講義 請改以帳號登入校務系統選擇全校課程查詢方能查看教材講義 |